Privacy Policy

Last updated: June 2026

Chatpati (“we”, “our”, “us”) respects your privacy. This policy explains what we collect, why, and your rights.

1. Information we collect

• Account: name, email, phone number, password (hashed).
• Orders: shipping address, billing address, items, payment status. We never store full card numbers.
• Device: browser type, IP address, pages visited (for security and analytics).
• Communications: messages you send us by email, WhatsApp, or Instagram DM.

2. How we use it

• To fulfil orders, process payments, and arrange shipping.
• To send order updates and respond to support requests.
• To detect fraud, abuse, and security incidents.
• To improve our products and website experience.

3. Who we share it with

We share only what is necessary with:

• Payment processors (Razorpay) to charge your card or UPI.
• Shipping partners (e.g. Delhivery, Shiprocket) to deliver your order.
• Hosting providers who store our data securely.
• Law enforcement only when legally required.

We never sell your personal information.

4. Cookies

We use cookies and localStorage to keep you signed in and remember items in your cart. You can clear them anytime in your browser settings.

5. Your rights

You can request access, correction, or deletion of your data by emailing us. We respond within 30 days.

6. Data retention

We retain order records for 7 years to comply with Indian tax law. Account data is kept until you delete your account.

7. Contact

Email: nehachauhan2662002@gmail.com
Brand: Chatpati, India. Replace with the final legal entity before scale.